Safety Guidelines
Your safety is our top priority. Follow these essential guidelines to protect yourself and have a secure experience on DealHub.
🚨 Critical Safety Rules
✅ Always Do
- Meet in public, well-lit places
- Bring a friend when possible
- Inspect items thoroughly before paying
- Use secure payment methods
- Trust your instincts if something feels wrong
- Keep records of all communications
❌ Never Do
- Share personal financial information
- Send money before seeing the item
- Meet in private or isolated locations
- Accept wire transfers from unknown parties
- Ignore red flags in communication
- Rush into transactions under pressure
🛒 Safety Tips for Buyers
Before You Buy
Research the Seller
- Check seller ratings and reviews
- Verify their profile information
- Look for verified badges
- Check how long they've been on the platform
Verify the Item
- Compare prices across multiple platforms
- Ask for additional photos from different angles
- Request proof of purchase or authenticity
- Research the item's market value
During the Transaction
Safe Meeting Places
- Shopping malls
- Coffee shops
- Police stations
- Bank branches
Inspection Tips
- Test all functions
- Check for damage
- Verify serial numbers
- Match item to photos
Secure Payments
- Cash for meetups
- PayPal protection
- Bank transfers
- Avoid wire transfers
💼 Safety Tips for Sellers
Creating Safe Listings
Smart Information Sharing
- Use DealHub messaging system initially
- Don't share personal contact details publicly
- Be honest about item condition
- Set clear terms and conditions
Protect Your Privacy
- Remove personal information from photos
- Don't show your home address
- Use neutral backgrounds in photos
- Consider watermarking valuable item photos
Meeting Buyers Safely
⚠️ Red Flags to Watch For
- Buyers who want to overpay and get "change"
- Requests to ship to different addresses
- Pressure to complete transaction immediately
- Buyers who can't meet in person but offer to send payment
- Fake payment confirmations or screenshots
⚠️ Common Scams to Avoid
🎭 The Overpayment Scam
Buyer offers to pay more than asking price and requests you to "refund the difference" or pay a "shipping agent."
Protection: Never accept overpayments. Legitimate buyers pay the exact amount.
📦 The Fake Shipping Scam
Seller claims item has been shipped and provides fake tracking numbers, but no item ever arrives.
Protection: Verify tracking numbers through official courier websites.
💳 The Fake Payment Scam
Scammer sends fake payment confirmations or uses stolen payment methods that will be reversed later.
Protection: Verify payments through official channels before releasing items.
📞 Reporting and Support
Report Suspicious Activity
Help us keep the community safe by reporting suspicious users, listings, or behavior.
Email: hello@kblink.ph
Response Time: Within 24 hours
Emergency Contacts
Philippines Emergency Services
Police: 117 | Emergency: 911
Cybercrime Division
PNP-CIDG: anti-cybercrime@pnp.gov.ph