dealhub - Marketplace

Get Support

We're committed to providing excellent customer service and support. Whether you have questions about using our platform, need technical assistance, or want to report an issue, our team is here to help.

Contact Information

📧 Email Support

General Inquiries: hello@kblink.ph
Customer Support: hello@kblink.ph
Technical Issues: hello@kblink.ph
Business Partnerships: hello@kblink.ph

We aim to respond to all emails within 24 hours during business days.

🕒 Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (PHT)
Saturday: 10:00 AM - 4:00 PM (PHT)
Sunday: Closed

Frequently Asked Questions

How do I create an account?

Click "Sign Up" in the top navigation, enter your email address, create a secure password, and verify your email. It's that simple!

How do I list an item for sale?

After logging in, click "Sell" in the navigation menu. Add photos, write a detailed description, set your price, and publish your listing.

Is it safe to meet buyers/sellers?

Always meet in public places, bring a friend if possible, and trust your instincts. We recommend busy locations like shopping malls or coffee shops for exchanges.

What payment methods are accepted?

DealHub facilitates connections between buyers and sellers. Payment arrangements are made directly between users. We recommend cash transactions for local meetups.

How do I report inappropriate content?

Each listing has a "Report" button. You can also contact us directly at hello@kblink.ph with details about any concerning content or user behavior.

Report Issues

Help us maintain a safe and trustworthy marketplace by reporting:

Suspicious or fraudulent listings
Inappropriate user behavior
Technical problems with the platform
Prohibited or illegal items
Spam or misleading content

All reports are reviewed promptly and handled with discretion. Your safety and security are our top priorities.

Business Inquiries

Interested in partnering with DealHub? We welcome collaborations with local businesses, community organizations, and other platforms that share our vision of building stronger communities through local commerce.

Feedback

We're always working to improve DealHub and value your feedback. Whether you have suggestions for new features, improvements to existing functionality, or general comments about your experience, we'd love to hear from you.

Send your feedback to hello@kblink.ph and help us make DealHub even better!

💡 Quick Tip

Before contacting support, try checking our platform's help sections and user guides. Many common questions can be answered quickly through these resources.

Contact Us